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Please use this identifier to cite or link to this item: http://hdl.handle.net/1901/533

Title: Marketing the Digital Divide: Case Studies of Two Telecenters in Thailand
Authors: Elizabeth R Herzog
Keyword: Community informatics
Keyword: Digital divide – Thailand
Keyword: Digital divide – Developing countries
Keyword: Information technology – Social aspects
Issue Date: 18-Apr-2008
Publisher: School of Information and Library Science
Abstract: This study describes and evaluates the marketing strategies employed by two telecenters in rural Thailand. Telecenters are facilities that provide information and communication technology services to under-served populations in an effort to close the “digital divide”. Interviews with key players involved in the management of the telecenters were conducted in order to determine the marketing practices in use. Questionnaire surveys of telecenter users and nonusers determined the effect of the marketing efforts on the community. The interviews clarified the challenges that the telecenters face. The survey results indicate that word-of-mouth advertising is the most successful marketing approach in use.
URI: http://hdl.handle.net/1901/533
Appears in Collections:SILS Master's Papers

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