SILS Electronic Theses and Dissertations

Please use this identifier to cite or link to this item: http://hdl.handle.net/1901/273

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DC Field	Value	Language
contributor.advisor	Lisa Norberg	en
creator	Jonathan A. Ashley	en
date.accessioned	2006-04-11T13:24:24Z	-
date.available	2006-04-11	en
date.available	2006-04-11T13:24:24Z	-
date.issued	2006-04-11T13:24:24Z	-
date.submitted	4/11/2006	en
identifier.uri	http://hdl.handle.net/1901/273	-
description.abstract	Much has been written about the importance of graduate assistants at the academic library reference desk yet little has been done to gauge how effective training programs are in comparison with the kinds of questions students are likely to receive. This study analyzes the training program at one academic library to determine if the approach used adequately prepares students for the most common questions they are likely to encounter. Using a sample of actual questions asked at the reference desk, the training program graduate assistants receive was assessed to determine how well the type of training offered matched the most common types of questions asked. The study finds that the training program does a good job of preparing students for certain kinds of questions but overlooks other important areas.	en
format	application/pdf	en
format.extent	1267355 bytes	-
format.mimetype	application/pdf	-
language.iso	en_US	en
publisher	School of Information and Library Science	en
subject	Reference services -- North Carolina Reference services -- training -- evaluation Reference services -- usage Student assistants -- College and University Libraries Student assistants – training	en
title	Assessing the Training Program for New Graduate Assistants: One Institution’s Experience	en
type	Electronic Theses and Dissertations	en
degree.discipline	Library Science	en
degree.grantor	University of North Carolina at Chapel Hill	en
degree.level	Master	en
degree.name	Master of Science	en
license	http://creativecommons.org/licenses/by-nc/1.0/	en
Appears in Collections:	SILS Master's Papers

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