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Please use this identifier to cite or link to this item: http://hdl.handle.net/1901/203

Title: Bringing Order to Intranet Chaos with Information Architecture: A Case Study
Authors: Cynthia S. McCracken
Keyword: Information Architecture
Keyword: Internet – Newspaper Libraries
Keyword: Intranets
Keyword: News & Observer (Newspaper)
Keyword: Newspaper Libraries – Case Studies
Keyword: User Interfaces – Testing
Issue Date: 29-Apr-2005
Publisher: School of Information and Library Science
Abstract: Intranets, which have established their place in corporations, often outgrow their original scopes and become difficult to maintain. Navigation, organization schemes, and labeling are common issues. This paper is a case study of how one newspaper’s intranet used information architecture techniques – including user interviews, content analysis, card sorts, blueprints, wireframes, and usability testing – in the redesign process.
URI: http://hdl.handle.net/1901/203
Appears in Collections:SILS Master's Papers

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